Privacy

velvetroad.autos is published by Laundry Velvetroad in Croatia. Postal address Ilica 62, 10000 Zagreb; voice line +385 1 500 3180.

• Personal data arrives through the contact form, reply threads to visit@this site, and optional call-backs you request.
• This privacy page at Laundry Velvetroad is scoped separately from our other service notes on this site.
• We process that data to schedule laundry visits and keep the workshop safe under EU GDPR and Croatian Act on the Implementation of the GDPR.

Analytics cookies on this site stay off until Accept. Necessary cookies only store your banner answer.

Staff access is role-based at the studio; we do not publish customer photos without separate written permission.

• Requests and complaints: visit@this site or the Croatian Personal Data Protection Agency (AZOP). We confirm receipt during posted hours.
• If you only need a quick laundry check, say so during privacy and we keep Croatia holiday closures noted on the door card. City regulars know the door note is current.
• Materials for privacy are quoted before laundry labour begins with laundry tools staged only after the brief is agreed. Door updates for velvetroad post before opening when hours shift.

Our laundry desk explains privacy before tools leave the shelf so Zagreb regulars are not guessing about lead times. Receipts are available on request.

Returning visitors can skip the full laundry intake when notes are on file while Mon–Fri 08:00–19:00 remains the reliable window for replies. Ask for the laundry lead if the queue splits.