Payment & Refund

Payments for Laundry Velvetroad services are collected according to the quote confirmed before work begins on velvetroad.autos.

• Details here apply to payment work only — ask at the counter if your job spans more than one track at Laundry Velvetroad (this site).
• Accepted methods are confirmed by email from visit@this site and may include card or local transfer depending on Croatia norms.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact visit@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Zagreb unless otherwise stated.

Materials for payment are quoted before laundry labour begins so Zagreb regulars are not guessing about lead times. Ticket codes stay local to this Zagreb bench Desk near Ilica 62.

Our laundry desk explains payment before tools leave the shelf while Mon–Fri 08:00–19:00 remains the reliable window for replies. Bring reference photos when they help.